Privacy Policy
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Here’s a refreshed and modernised version of Chai Kings’ Privacy Policy with clearer language and a new clause added for “Data Retention”—a relevant addition for transparency and compliance with evolving data protection standards.
Privacy Policy – Chai Kings
1. Information We Collect
We collect the following types of information:
-
Personal Information:
Name, phone number, email address, delivery address, and any other contact details you provide voluntarily (e.g., during order placement, customer service requests, or feedback forms). -
Usage Data:
Your IP address, browser type, device information, pages visited, time spent, referral source, and interactions on our website. - Device Information:
Type of device used, screen resolution, and browser preferences to optimize user experience.
2. How We Use Your Information
We use your data to:
- Respond to your inquiries or support requests
- Process and fulfill orders
- Send order updates, confirmations, or service-related notifications
- Enhance our website performance and customer experience
- Share offers, promotions, or updates (only if you’ve opted in)
3. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your information only with:
- Trusted third-party service providers, such as payment gateways, delivery partners, and technical service providers, solely for fulfilling services
- Legal or regulatory authorities, if required by law or to protect our rights, property, or users
All third-party partners are required to adhere to strict confidentiality and data protection agreements.
4. Cookies
We use cookies to:
- Improve your browsing experience
- Remember your preferences
- Measure site traffic and performance
You can choose to disable cookies via your browser settings, though this may affect site functionality.
5. Data Security
We implement industry-standard security measures including encryption and secure servers to protect your data from unauthorized access, loss, or misuse. However, no system can guarantee absolute security.
6. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access the personal data we hold about you
- Correct or update inaccurate information
- Request the deletion of your data
- Withdraw your consent to receive marketing communications
To exercise your rights, please contact us at: hello@chaikings.com
7. Data Retention (New Clause)
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. Once your data is no longer needed, we will delete or anonymize it in a secure manner.
8. Third-Party Links
Our website may contain links to external websites (such as Instagram, YouTube, or payment portals). Chai Kings is not responsible for the privacy practices or content on those third-party sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business operations. Updates will be posted on this page with a revised “Effective Date.” Please review it periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:
Chai Kings
📧 Email: info@chaikings.com
📞 Phone: +91 7200 920 920
